Support

Need a hand? Write to contact@chelodo.com and we'll get back to you.

Common questions

How do I restore my purchase?
Tap your pearls on the home screen to open the store, choose Hints, and tap Restore purchases. The unlock screen has the same button. Use the Apple Account you bought with.
I have a new iPhone. Where's my progress?
Progress is saved on your iPhone and comes along when you set up the new one from a backup (iCloud or your computer). Purchases always come back with Restore purchases.
Can I play a puzzle again?
Yes. In any puzzle, tap the puzzle number at the top to see the list, and choose one you've finished. Replays don't pack food for your fish.
What are pearls for?
Your fish turn the letters they eat into pearls. Spend them on new fish, more pond and extra hints. Each new kind of fish makes your pond's pearls worth a little more.
How do I change the language?
Tap the gear on the home screen and pick a language. Each language has its own puzzles.